FAQ

Where's my order?

All packages are typically despatched within 1-2 days of your order and then renewed on your anniversary order date. If you have not received your order within 10 business days, please do not hesitate to get in touch and we will look into it for you.

Which books will be included in the package?

We hand pick books based on the book category chosen. The books are selected from our extensive range of over 500,000 titles in Leicestershire based warehouse. Each delivery will consist of different titles based on your preferred category.

What if I receive a book I already own?

No sweat! Simply get in touch with us and we will happily swap it out for you.

What's included in a box?

With every box, we include your preferred genre of book and number of books along with a literary postcard, bookmark, your preferred drink choice and some tasty biscuits. Stay tuned on our social media channels for added extras and competitions.

How do I change my order mid-way through subscription?

You can simply do this online via the My Account section or contact us and we will happily do that for you.

How easy is it to cancel?

You can cancel any monthly subscription at any time from the My Account section or contact us and we will cancel it for you. You can also pause your subscription at any time if you need to take a break. All prepaid subscriptions are non-refundable.

Do you also offer international delivery?

 Due to Brexit this has made things a little more complicated so will be coming soon!